10th May 2021

Delivery Information

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COVID-19 Delays

Social Media Manager Ireland aim to deliver within 24 hours of your order being placed (orders placed by 12pm). However, during times of COVID-19 your order maybe delayed due to circumstances beyond our control.

General Delivery Information

In order for An Post to successfully and promptly deliver an order, customers must be available to receive and sign for that order. An Post will not leave a package unattended at a door, the driver must obtain a signature and printed name to complete the delivery. As a customer has selected to obtain their products from an online company, Social Media Manager Ireland expects the customer to be available at the delivery address to receive. Customers who are at work daily, or constantly on the road should select to deliver their goods to a place of work or maybe a neighbour or friend that is available to receive. An Post will not guarantee a window of delivery; they can deliver anytime during a business day. Delivery will usually take place the day after you receive a dispatch email from us, but in some cases, it will be the second day after receipt of the email.

Customers requesting delivery to a company should note the delivery will probably not be made directly to them but will be signed for at goods in, post room or reception area.

Should a customer not be at home after the first attempt to deliver, couriers will leave a calling card with contact information. Using the information on the calling card, the customer should get in contact with the courier to make arrangements to attempt a second delivery. If no contact is made within the seven day holding period the package will be returned to Social Media Manager Ireland. Should a customer request a second dispatch they will be charged another delivery.

An Post are supplied with a customer contact number; however, it is not their policy to call a customer before they attempt delivery. The number is supplied for the courier’s convenience, and for them to use should they have a problem.

Delivery Costs

In order to pass on savings to the customer we only deliver within the Republic of Ireland and Nothern Ireland. For small items such USB flash drive we charge €2.95 and post our packages via An Post.

Further Questions

Should you havve any further questions regarding our delivery policy then please get in touch with us.